You paid for that lead. Don’t let it hit voicemail.
Solar leads cost real money, and homeowners call when they’re thinking about it, usually evenings and weekends. Grace answers as your company, qualifies the homeowner, books the consultation, and routes service calls from existing customers.
Caller“I got a mailer about solar. My electric bill was $380 last month. Is it worth it for me?”
Grace“Good question. Our energy consultant can run real numbers for your home. Do you own the home, and do you know roughly how old the roof is?”
$31,135The average home solar installation costs $31,135 before incentives.1 If one missed call a month was a signed install, that’s over $370,000 a year in contracts going to another installer.
Examples, not guarantees: the math ($31,135 × 12 months) assumes each missed call would have become a paying job. Your numbers depend on your call mix and close rate.
Where solar installers lose business on the phone
Leads are expensive. Missed ones are pure waste
Every unanswered call from a mailer, ad, or referral is marketing money spent for nothing.
Homeowners shop around fast
Someone curious about solar calls a few installers. The first good conversation usually wins the consult.
Service calls distract your sales team
Existing customers with monitoring or inverter questions need help too, without tying up closers.
How Grace handles your calls
Three typical calls, set up with your rules. These are illustrative scenarios. Your Grace uses your wording, your prices, and your schedule.
Caller“Can I get solar if I’m renting?”
Grace“Solar usually needs the homeowner’s approval. If your landlord is interested, I can take their details for a callback.”
Caller“I’d like someone to come out and give me a quote.”
Grace“I can book an in-home or video consultation. Thursday at 5 or Saturday at 10. Have a recent electric bill handy if you can.”
Caller“My app says my system isn’t producing today.”
Grace“Thanks for letting us know. I’ve opened a service ticket with your address and system details. The service team will reach out next business day.”
She takes the calls. You keep control.
Grace handles
- Answers inbound lead calls 24/7
- Qualifies: homeowner, roof age, utility bill, shade
- Books in-home or video consultations
- Captures lead source for marketing ROI
- Routes existing-customer service calls
- Answers FAQs from your approved info
- Screens spam and sales calls
- Summaries to your team after every call
Grace hands to your team
- Savings estimates, financing, and tax-credit questions
- Contract and cancellation requests
- Complaints and anything your rules flag
- Callers who ask for a person
You set the rules: transfer, text, or scheduled callback.
Compliance notes for solar installers
- Inbound only: Grace answers calls people make to you. She isn’t an outbound dialer. If you call or text leads, outbound calling rules (TCPA, Do Not Call, consent) are your responsibility.
- No savings promises: Grace doesn’t quote savings, incentives, or tax-credit eligibility. Your consultants do, with real numbers.
- Recording and AI disclosure: Calls can open with a recording notice and an AI disclosure. Some countries and states require every party’s consent to record, so we set this up for where you operate.
- Texting: Texts follow your country’s carrier registration (A2P 10DLC in the U.S.) and opt-out rules, confirmed during setup.
General information, not legal advice. Requirements vary by country, state or province, and industry. Have your own counsel review your setup and scripts before launch.
Clear monthly prices.
Start with a free custom demo of Grace. Every plan has a one-time setup fee and our 30-day promise.
After-Hours Receptionist
Grace answers nights, weekends, and holidays, when your team is off.
Timeline: Grace is live in days, not months.
- Grace answers as your business, with your greeting
- Nights, weekends & holidays
- Emergency triage + on-call escalation
- Books appointments into your calendar
- Text summary + transcript after every call
- Spam and sales-call screening
24/7 Receptionist
Grace answers every call, day and night, including overflow when you’re busy.
Timeline: Grace is live in days, not months.
- Everything in After-Hours
- Every call answered, around the clock
- Catches overflow when your team is on other calls
- Monthly call review with us
Growth
Answer every call, and reach every new web or ad lead while they’re still interested.
Timeline: Grace is live in days. Your Speed-to-Lead Agent is custom-built for your business, live in 1–2 weeks.
- Everything in 24/7 Receptionist
- Speed-to-Lead Agent: calls or texts new form and ad leads within 60 seconds
- Follow-up by text, call, and email until they book or opt out
- Missed-call text-back
- Monthly results review with us
Full Automation
Your calls, leads, quotes, invoices, reminders, and reviews, run by agents we build and manage.
Timeline: Phased rollout, scoped on a call. Grace goes live first, in days. Reminder, review, and reactivation agents follow in 1–2 weeks. Quote and invoicing agents get a timeline on the scoping call, usually 2–4 weeks, depending on the software we connect to.
- Everything in Growth
- Quote & Estimate Follow-up Agent
- Invoicing & Payment-Reminder Agent
- Appointment Reminder & No-show Agent
- Review Request & Reputation Agent
- Database Reactivation Agent (consent-based)
- Google Business Profile: Growth plan
Setup covers building, connecting, and testing your agents with you before launch. Multiple locations? Book a call for a quote. See add-on agents and all prices.
Prices are in USD and may change. Your final price, including setup and any usage-based charges, is confirmed in your written proposal and may be tailored by Saysha AI’s founders to your call volume, integrations, and scope.
Common questions from solar installers
Can she push leads into my CRM?
Tell us what you use (e.g., HubSpot, Salesforce, Enerflo). We’ll confirm direct entry or a structured handoff before you start.
Can Grace call my leads back?
This setup is for answering inbound calls. Outbound follow-up comes with strict consent rules, so let’s talk about it separately.
What if the homeowner wants a price on the call?
Grace books the consultation. Real solar pricing depends on the home, so a quick consult is the honest answer.
Will callers know Grace is an AI?
Grace can introduce herself as your AI assistant on every call, and she always answers honestly if asked. Callers who want a person are routed by your rules.
What does the free custom demo involve?
Fill out a 2-minute form. Within 24 hours (business days) we text you a number where Grace answers as your business. No card, no obligation.
More answers on our main FAQ.
Want more calls for Grace to answer?
We also optimize Google Business Profiles so more nearby customers find you on Google Maps and local search. Plans from $197/mo, and included in our Full Automation package.
Hear Grace answer as your solar company. Free, within 24 hours.
Tell us about your business. We’ll build a custom Grace with your name, your services, and your rules, then send you a phone number to call within 24 hours. No card, no commitment.
Our demo line answers as “Desert Air,” a sample HVAC company. Your custom demo answers as you. Prefer to talk? Book a 20-minute call.
- EnergySage, “Solar panel cost in 2026” (average 12 kW installation $31,135 before incentives). energysage.com
Hero photo: Stefan de Vries on Pexels (Pexels License). Accessed Oct 18, 2026.