Straight answers

No. Most businesses start with Grace answering calls. Add the Speed-to-Lead Agent if you get web or ad leads, and other agents or Google Business Profile work when you’re ready. Not sure? Start with Grace: a missed call is a customer who already wanted you.

We confirm before you pay. Each agent depends on the tools you already use (calendar, CRM, invoicing, forms), so we check that we can connect to them and tell you plainly what the agent will and won’t do. If we can’t build it well for your setup, we’ll say so.

It depends on the agent. Grace, our AI receptionist, is live in days, not months: usually about a week from our intake call to call forwarding. Simple agents (Speed-to-Lead & Follow-up, Appointment Reminders, Review Requests, Website Chat, and Database Reactivation) are custom-built for your business, live in 1–2 weeks. Agents that connect to your other software (Quote & Estimate Follow-up, Invoicing, Job & Case Status Updates, Document Collection, and the insurance Renewal, Cross-sell, and Claims agents) get a timeline set on a quick scoping call, usually 2–4 weeks, depending on the software we connect to. Grace is the only agent with a live demo line today (480-613-4642). Every other agent is built for your business and tested with you before launch.

Plan terms, including any minimum term, are written in plain English before you pay anything. Grace also comes with our 30-day promise: if she doesn’t answer and book your calls the way we agreed in the first 30 days, we keep working free until she does.

Saysha AI, LLC is a young company based in Phoenix, Arizona, serving businesses anywhere in the world. We build, test, and support everything ourselves. You talk to the people who set up your account, not a ticket queue.

Grace can introduce herself as your business’s AI assistant on every call, and she always answers honestly if a caller asks. Some countries, states, and industries require disclosure, so we turn it on by default and you choose the wording. Callers who want a person are routed by your rules: a transfer, a text to you, or a scheduled callback.

Grace can open every call with a notice like “this call may be recorded.” Recording-consent rules differ by country, and in places like the U.S. and Canada by state or province; some require every party’s consent, which is why we turn the notice on by default. You own every recording and transcript. Check the rules where you operate, and we’ll configure Grace to match.

She sounds natural, with normal pacing, your greeting, and your business name. She isn’t perfect, and we won’t pretend she is. In our real demo recording she mishears a city and corrects it on the read-back, which is exactly what she’s trained to do. Listen to it or call 480-613-4642.

You decide what counts: a flooding unit, no AC with a baby at home, an arrest, a cracked tooth. Grace asks the triage questions you approve, pages your on-call person, and works down your backup list if they don’t answer. For anything life-threatening, she tells the caller to call your local emergency number (911 in the U.S. and Canada) first. We test your emergency scenarios with you before launch.

She books into calendars like Google Calendar and Outlook, and into field-service tools like ServiceTitan, Jobber, and Housecall Pro. For practice-management, property, legal, or insurance software, tell us what you use. Before you pay, we’ll confirm whether that means direct booking or a structured text/email handoff your team confirms.

You get a custom demo number within 24 hours of your request (business days). Going live on your real line usually takes about a week: a 30-minute intake call, your services and rules, testing together, then call forwarding. Nothing to install and no new hardware.

Yes. We set up call forwarding in about ten minutes. Grace can answer only when you don’t pick up, only after hours, or every call.

Plan terms, including any minimum term, are written in plain English before you pay anything. Grace also comes with our 30-day promise: if she doesn’t answer and book your calls the way we agreed in the first 30 days, we keep working free until she does.

Recordings and transcripts belong to you and are never sold. Grace collects only the information you tell her to. For dental, med spa, and other healthcare settings, a HIPAA-conscious setup is available. Ask us, and we’ll go through data handling and Business Associate Agreement (BAA) needs before launch.

She doesn’t guess. When she hasn’t been given a price, gets an unusual question, or has an upset caller, she takes a detailed message, tells the caller when to expect a callback, and texts your team right away.

Grace handles English and Spanish callers. Tell us your caller mix and we’ll tune the greeting and test it with you.

You fill out a short form. We build a version of Grace that answers as your business, with your name, services, hours, and a few typical calls, and text you a number to call within 24 hours. Call it, try to trip her up, share it with your team. No card, no obligation.

No, and you should be wary of anyone who does. Google says “there’s no way to request or pay for a better local ranking on Google.” Local results depend on relevance, distance, and prominence. Distance from the searcher is outside anyone’s control. We work on what Google says helps: complete, accurate information, a relevant profile, and steady genuine reviews.

It varies with your competition, your location, and where your profile starts. Some fixes, like categories, hours, and services, take effect as soon as Google accepts them. Reviews and posts build over time. Your monthly report shows exactly what we changed and what moved, so you can judge for yourself.

Never. Google’s policy bans paid or incentivized reviews, discouraging negative reviews, and selectively asking only happy customers (review “gating”). Breaking those rules can get reviews removed and profiles restricted. We help you ask every real customer, the same way, with no incentive and no scripted wording.

No. You add us as a manager on your Business Profile. You stay the owner and can remove us anytime.

No. We draft owner replies that mention the service and your area naturally, and nothing gets posted until you approve it. You can approve each reply or give us standing rules, for example “thank-you replies to 5-star reviews are pre-approved.”

Yes. We’ll help you create and verify it. Google controls verification, and the steps and timing vary by business.

Yes. Google’s guidelines say service-area businesses should hide their home address and set a service area instead. We set your profile up that way.

A short screen-recorded video in which we walk through your profile next to the top competitors in your local results for your main search, and point out the most important fixes. No obligation.